Connectome contact & support
Your questions answered.
Frequently asked questions
We’re here to help every step of the way.
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It takes a total of 1 hour including scanning with cognitive tests and a conversation with the doctor.
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You don't need to prepare anything and fasting is not necessary. However, avoid caffeine 2 hours before your visit.
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Yes, anyone over the age of 18 can book a scan.
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You’ll receive an instant overview of your results, which you’ll review with a clinician on the same day. Afterward, you’ll gain access to your personalized dashboard in the Connectome app, where all your reports and tailored recommendations are securely stored. Your detailed Clinician’s Summary will include clear, actionable steps designed to help you achieve your brain health goals.
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Absolutely. Your data is encrypted, securely stored, and never shared without your explicit consent.
SPEAK WITH OUR CARE TEAM
If you can’t find the answer you’re looking for, our support team is here to help. Reach out to us directly using the form below:
Partnership & press enquiries
To get in touch with us please forward any affiliate/ partnership requests to hello@connectome.health and we will get back to you.